Customer Success Expert
RemoteHelp sailing clubs get the most from FleetFixer. Own onboarding, build lasting customer relationships and turn everyday questions into confident, successful use of the platform.
We bring maintenance, coaching, racing, course bookings and a free learning hub together on one backend, so the volunteers who run clubs spend less time on admin and more people get on the water. Come build it with us.
FleetFixer is product-led and deliberately lean. You will work directly with the founder to help clubs succeed, reach new customers and shape how we grow.
Most of the clubs we serve are run by volunteers who would rather be on the water than buried in spreadsheets. Everything we make is in service of giving them that time back.
Read the detail, then apply in a few focused steps. Not the right fit, but think you could add value? Drop us a line and tell us how.
Help sailing clubs get the most from FleetFixer. Own onboarding, build lasting customer relationships and turn everyday questions into confident, successful use of the platform.
Lead marketing for FleetFixer and help more sailing clubs discover the platform. Shape our message, run focused campaigns and turn interest into qualified enquiries and trials.
No black holes and no endless rounds. Here is exactly what to expect once you apply.
A short, role-specific application with your CV and cover letter. Around ten to fifteen minutes.
A relaxed video chat to get to know each other and talk through the role and your experience.
A focused session on real work: a portfolio walk-through, a short task or a scenario for your role.
If it is a fit on both sides, we move quickly and make you an offer. Either way, you hear back from us.
We read every application ourselves and reply to everyone, whatever the outcome. If you need any adjustments to take part, just say so in your application and we will make them.