What we collect, why we collect it, and what you can do about it — across Maintenance, Learn, and Race.
This policy covers all three FleetFixer platforms and everyone who interacts with them — club admins, maintenance staff, inventory managers, learners, coaches, athletes, parents, and visitors to our marketing site.
Club admins and staff managing fleets, jobs, and inventory.
Sailors using guides, quizzes, and interactive content.
Athletes, coaches, parents, and squad administrators.
| Category | Examples |
|---|---|
| Account info | Name, email, club or squad name, role, username |
| Maintenance data | Boat records, jobs, fault reports, inventory, uploaded photos |
| Learn activity | Quiz results, lesson progress, badges earned, time spent |
| Race data | Daily training logs, wellness questionnaires, coach notes, squad rosters, session photos and videos |
| Usage data | Pages visited, features used, browser and device info |
| Contact form | Name, email, club, and message content |
We use what we collect to:
Photos and videos uploaded to any FleetFixer platform — fault photos, maintenance images, athlete training clips, squad media, and anything else — are treated as special content under our Terms of Service.
FleetFixer reserves full rights to all photos and videos uploaded to the platform. By uploading, you grant us a perpetual, worldwide, royalty-free licence to use that media for operating, promoting, and improving the Service, including marketing, case studies, and training our product features.
You must have consent from any identifiable people in the media (and parental consent for minors) before uploading. To request removal of a specific photo or video, email hello@fleetfixer.io.
The Race platform is used by junior athletes, some of whom are under 18. We take this seriously. Accounts for users under 18 must be created or approved by a parent, guardian, or club administrator, and parent portal access is available for visibility.
Read our Safeguarding Policy for the full picture — including how we handle concerns, reporting channels, and our commitments to clubs running junior programmes.
Your data is stored on Google Cloud Platform via Firebase (Firestore, Authentication, Cloud Storage, and Cloud Functions). Data sits in secure, SOC 2 compliant data centres. All traffic is encrypted in transit (TLS) and all stored data is encrypted at rest.
Multi-tenant data is strictly scoped per club — one club cannot see another's records, and Firestore security rules enforce this at the database layer.
We retain your data while your account is active. If you delete your account we remove your personal data within 30 days. Aggregated, anonymised data may be retained for analytics and product development.
Media content uploaded under the licence in section 4 may be retained beyond account deletion for the purposes granted by that licence.
| Service | Purpose |
|---|---|
| Google Firebase | Authentication, database, file storage, hosting |
| Google Cloud Functions | Server-side logic for Race and Maintenance |
| Google Fonts | Web font delivery |
| Font Awesome CDN | Icon delivery |
| Stripe | Subscription billing (when on a paid plan) |
Each of these services has its own privacy policy governing how they process data.
If you are in the UK or the European Economic Area you have the following rights:
To exercise any of these, email hello@fleetfixer.io and we'll respond within 30 days.
We may update this policy from time to time. We'll notify registered users of significant changes by email. The "last updated" date at the top of this page will always reflect the most recent revision.
Our team will get back to you within 30 days — usually much faster.
hello@fleetfixer.io