Product docs
Step-by-step guides for each FleetFixer platform.
Fix
QR fault reports, fleet health, job tracking and parts for club boats.
BookBook
Publish courses, schedule sessions, take bookings and invoice customers.
AcademyLearn
Guides, quizzes, cohorts, the 3D regatta simulator and certifications.
PerformanceRace
Daily athlete tracking, coach dashboards, photo tools and AI analysis.
ChandleryShop
Search 146,000+ boat parts by class, brand and type, then source them.
WorkshopRepairs
Track repairs from intake to collection with labour and parts quoting.
BoatyardYard
Map the yard, schedule tide-aware lifts and invoice storage dues.
Accounts, billing & general
Questions that apply across every FleetFixer product.
Accounts & sign-in
One account for everything
FleetFixer uses a single sign-on. You create one account and use it across every product, signing in once at auth.fleetfixer.io. Whichever product you open, the Sign in button sends you to the same secure login and brings you back.
Creating an account
- Open any product and click Sign in, then Create account.
- Choose whether you are an Individual or signing up on behalf of a Club.
- Verify your email address and set a password.
- You land in your account hub, where you can open any product you have access to.
Resetting your password
On the sign-in screen, click Forgot password and follow the email link. Because sign-in is shared, a new password works everywhere.
Subscriptions & billing
What is free and what is paid
The Academy is free for everyone, forever. The other products are available on a subscription. You can try them and manage what you pay for from your account hub.
Managing your plan
- Go to account.fleetfixer.io and open Manage my plan.
- See which products are included, and add or remove access.
- Individuals subscribe directly. Clubs have their product access set by their administrator.
If a product says you do not have access, your club may not have it enabled yet. Ask your club administrator, or open Manage my plan to add it to a personal workspace.
Workspaces & teams
Personal and club workspaces
Your data lives in a workspace. Most people have a personal workspace and may also belong to one or more club workspaces. When you open a product you can switch between the workspaces you belong to.
Inviting your team
Club administrators add team members and set each person's role. Roles control what someone can see and do, and they are consistent across products. Each product's docs list the roles it uses.
Joining a club
Using a join code
- Ask your club for its join code or join link.
- Sign in, open your account hub, and enter the code under Join a club.
- For some clubs a coach or administrator approves your request before you gain access.
Children and under-13s
If a learner is under 13, a parent or guardian receives a consent link by email and approves the account before it is fully active. Parents can manage this from the link in their email.
Privacy & your data
Your data is yours
You can export your data from most products using their Export option, and request deletion of your account from your account hub. Photos and videos of athletes are consent-gated: when consent is withdrawn, that content is hidden.
Where to read more
See our privacy policy and terms in the footer of any FleetFixer page for the full detail on how we store and protect your information.
Contact support
Still stuck?
If you cannot find your answer here, we are happy to help.
- Email us at hello@fleetfixer.io.
- Report a bug: hello@fleetfixer.io with the subject "Bug report".
- Request a feature: hello@fleetfixer.io with the subject "Feature request".
Please include the product you were using and what you were trying to do, so we can help you faster.